How ordering and Fullfillment works

How ordering and fulfillment works 

Subject : How it works: Getting Land Basket Farm Products

Allow me to take a minute and clearly explain how ordering works and how you can get our products.

1. Order online using our website.  

You must create an account on our website to place an order. We need a cell number, address, and credit card on file.

Choose your method of fulfillment. As part of your account set up, you will be prompted to choose a fulfillment method. There are 3 methods of fulfillment:

1. a. #1 Order online - Pick Up at the farm. Fastest method – order today, pick up on the farm Saturday. If you need sooner – leave me a note in customer notes or send me a text. Best method for our Morristown Customers OR if you are in an outlying city, need it fast and are willing to make the trip to the farm.  

1. b. #2 Order online - Pick up at the Knoxville farmer’s market. Best Method for our Knoxville, Farragut, Maryville customers.  Particularly convenient for those who frequent the Knoxville Farmers Market on Saturdays. Most Popular method.

1. c. #3 Order online and choose home delivery.  We do home delivery to select zip codes in Knoxville, Dandridge, Jefferson City, and Morristown every other Thursday. The website will tell you when the next delivery window is. We may not deliver to your zip code. If the website does not accept your zip code, select farm pick up or farmers market pick up for your method of fulfillment.

Note: Online orders are prioritized over all other ordering methods. In other words - if you really want it, order on line.

2. Text ordering. For local customers we sometimes accommodate text ordering. How it works:

1. 1. You know what you want and text it to me. “ a whole chicken, 2 x Ribeye’s, 3 x country sausage and a dozen eggs.”

1. 2. I pack your order and put it in the back porch freezer and text you the total. “Sue, you are packed - $ 77.”

1. 3. You come get it and drop money/ check in the whiskey barrel or use venmo.

3. Come to our booth at the Knoxville Farmers Market. You are always welcome to just stop in at the farmer’s market. The downside to this option is that I may be sold out of what you want.

4. Just Drive up.  You are always welcome to just drive up. We frequently fill on the spot orders from local folks who stop in.  Who knows where we are on the farm when you stop, so call me when you arrive and we will take care of you.

5.  Other Places that carry our products

1. 1. Yoders Country Market in Bulls Gap.
2. 2. Boone Street Market In Jonesborough.

I hope this helps. If you ever have Questions, I am one phone call or text away, r/ Kevin. 423.202.4924